Test Proctor FAQ

Frequently Asked Questions for Site Coordinators working with Horizon Education

How Students Log In to the Horizon Portal

  1. Go to portal.horizoneducation.com
  2. Log in with the same email and password that you set up with Horizon Education
  3. First time logging in?  Check your email for a setup email from portal@horizoneducation.com Subject line: Horizon Education Account Activation
  4. Unable to log in? Click the Forgot Password? link to reset your password

Google SSO

Schools using Google SSO can skip the login instructions above and use the Google SSO button on the portal login screen.

  1. Log in to your Google account
  2. Go to portal.horizoneducation.com
  3. Click the Google SSO button

How to Release and Monitor Assessments

Note:  Many site coordinators manage the release and monitoring of benchmark assessments. Check with your site coordinator before administering any assessments

  1. Log into the Horizon Education portal
  2. Select the Assessments tab from the menu near the top
  3. Select a class schedule and Assessment. Note: Assessments must be released by class. Assessments cannot be released to the entire school.
  4. Select an assessment segment and click the Locked icon. This will release the assessment segment to all students in the class schedule. Note: This releases the assessment segment to all rostered students in the class schedule. If you need to release the test segment to a smaller group of students, contact Horizon Education for help.
  5. The locked icon will change to Released.  The assessment segment is now available to students
  6. The lower section of the assessment page reports the status of each test segment by student. 

How to Interpret an Individual Score Report

  1. Log into the Horizon Education portal
  2. Scroll down on the dashboard to see a preview of your assessment score
  3. Click View Score Report next to the title of the assessment
  4. Scroll through the assessment report to see features including:
    • Composite Score
    • Section Scores
    • Detailed Score Breakdown
    • Top Opportunities
    • Subscore Details

How to Get Additional Help

We’re here to help.  You can reach Horizon Education in two ways. Email questions or for additional support:

Chat with our support staff using the chat button located on the bottom right hand corner of the Horizon website and portal. Hours are Monday - Friday: 7am - 5pm PST.